Terms of Service

Effective Date: January 1, 2025
Last Updated: January 15, 2025

Acceptance of Terms

By accessing or using Hunchbite's website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

Description of Services

Hunchbite provides developer experience consulting services, including:

• Developer experience audits and assessments
• Build performance optimization
• TypeScript and tooling configuration
• Team productivity consulting
• Custom development solutions

User Responsibilities

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You will not:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious code
• Attempt to gain unauthorized access to our systems

Account Information

You are responsible for:

• Providing accurate and complete information
• Maintaining the confidentiality of your account
• Notifying us of any unauthorized use
• All activities that occur under your account

Intellectual Property

Our Content

All content on our website, including text, graphics, logos, and software, is owned by Hunchbite and protected by intellectual property laws.

Client Work Product

For consulting engagements:

• You retain ownership of your existing intellectual property
• We retain ownership of our methodologies and general knowledge
• Specific deliverables ownership will be defined in separate agreements
• We may create case studies (with your consent and anonymization)

Service Terms

Consulting Engagements

• Specific terms will be outlined in separate statements of work
• Payment terms and project scope will be clearly defined
• Changes to scope require written agreement
• We reserve the right to terminate engagements for non-payment

Free Services

• DX audits and consultations are provided "as-is"
• No guarantee of specific outcomes
• Limited to initial assessment and recommendations

Payment and Billing

• Invoices are due within 30 days unless otherwise specified
• Late payments may incur interest charges
• Disputed charges must be reported within 30 days
• Refunds are subject to the terms of specific agreements

Confidentiality

We respect the confidentiality of your information:

• We will not disclose confidential information without consent
• Standard non-disclosure agreements available upon request
• We may use anonymized data for case studies and marketing
• Confidentiality survives termination of our relationship

Disclaimers

Service Availability

• Services are provided "as-is" and "as available"
• We do not guarantee uninterrupted service
• Maintenance and updates may cause temporary unavailability

Performance

• We cannot guarantee specific performance improvements
• Results depend on various factors including team adoption
• Past performance does not guarantee future results

Limitation of Liability

To the maximum extent permitted by law:

• Our liability is limited to the amount paid for services
• We are not liable for indirect, incidental, or consequential damages
• We are not responsible for third-party actions or services

Indemnification

You agree to indemnify and hold harmless Hunchbite from any claims, damages, or expenses arising from:

• Your use of our services
• Violation of these Terms
• Infringement of third-party rights

Termination

By You

You may terminate your use of our services at any time by contacting us.

By Us

We may terminate or suspend access to our services:

• For violation of these Terms
• For non-payment of fees
• At our discretion with reasonable notice

Effect of Termination

• Outstanding payments remain due
• Confidentiality obligations survive
• You must cease using our proprietary materials

Governing Law

These Terms are governed by the laws of [Your State/Country], without regard to conflict of law principles.

Dispute Resolution

Informal Resolution

We encourage resolving disputes through direct communication first.

Formal Disputes

Any disputes will be resolved through binding arbitration in [Your Location], except for intellectual property disputes which may be brought in court.

Changes to Terms

We may update these Terms periodically. Continued use of our services after changes constitutes acceptance of the new Terms.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

Contact Information

For questions about these Terms, contact us:

• Email: legal@hunchbite.com
• Address: [Your Business Address]
• Phone: [Your Phone Number]

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These Terms of Service govern your use of Hunchbite's services and website.